Explanation of return policy: Because every Steve Myers Magic prop is hand-crafted in small batches and many items incorporate proprietary methods, all sales are final.
No Returns or Refunds: We do not accept returns, refunds, or exchanges once an order has been placed and shipped. This includes, but is not limited to, dissatisfaction with feel, firmness, appearance, or expectations of realism. This policy applies to all products, including standard items, limited runs, bargain bin items, and custom or made-to-order props.
Shipping Costs: All shipping charges are non-refundable.
Unauthorized Returns: Items returned without prior approval will not be accepted or refunded.
Exceptions – Shipping Damage Only: If your item arrives damaged during shipping, you must contact us within 48 hours of confirmed delivery with clear photos of both the packaging and the item. If shipping damage is verified, we will repair or replace the item at our sole discretion. Refunds will not be issued.
Handcrafted Variations: Slight variations in color, finish, size, or texture are a natural result of handmade work and are not considered defects.
Post-Delivery Responsibility: Once an item has been delivered, Steve Myers Magic is not responsible for damage resulting from use, performance, modification, environmental conditions, or improper handling.
No Returns or Refunds: We do not accept returns, refunds, or exchanges once an order has been placed and shipped. This includes, but is not limited to, dissatisfaction with feel, firmness, appearance, or expectations of realism. This policy applies to all products, including standard items, limited runs, bargain bin items, and custom or made-to-order props.
Shipping Costs: All shipping charges are non-refundable.
Unauthorized Returns: Items returned without prior approval will not be accepted or refunded.
Exceptions – Shipping Damage Only: If your item arrives damaged during shipping, you must contact us within 48 hours of confirmed delivery with clear photos of both the packaging and the item. If shipping damage is verified, we will repair or replace the item at our sole discretion. Refunds will not be issued.
Handcrafted Variations: Slight variations in color, finish, size, or texture are a natural result of handmade work and are not considered defects.
Post-Delivery Responsibility: Once an item has been delivered, Steve Myers Magic is not responsible for damage resulting from use, performance, modification, environmental conditions, or improper handling.
